Avant que vous commenciez

iPhoneiPadApple TVWEBMac (Catalyst)
  • Accès autorisé au compte ou au profil modifié

Commencez par l’accès, pas par la suppression

You can control which sources a profile sees and inspect local diagnostic information without deleting your Odyssey account. Choose the control that matches the task.

The current native source keeps Odyssey’s app, playback and crash diagnostics on the device and disables automatic remote diagnostic uploads. The older Partage des diagnostics à distance control is not part of the current Settings flow. A manually exported support summary is a separate action that you choose.

This guide explains implemented controls. It does not replace the Politique de confidentialité publiée ou créer une nouvelle promesse de retenue ou de réponse de soutien.

Vue des sources autorisées d'un profil

  1. Ouvrir Gestion des joueurs on the Odyssey website and authenticate to the intended account.
  2. Dans les profils, choisissez Modifier.
  3. Révision Partager chaque source de médias avec ce profil.
  4. Pour un accès sélectif, désactivez cette option et réviser Les sources sélectionnées.
  5. Choisir Sauver le profil, puis vérifier le résultat en utilisant ce profil dans l'application.

A profile-entry PIN can protect access to a profile. It does not change what the underlying provider permits. Likewise, a friendly profile name is not a security credential.

Inspection et exportation des diagnostics locaux

  1. Ouvrir Définition de la diagnostics ouverte.
  2. Voyez les informations sur le dispositif et l'échec que vous enquêtez.
  3. Utiliser Actualiser Quand vous devez récharger la vue locale.
  4. Si vous voulez un résumé, choisissez Le résumé de l'aide à l'exportation. On iPhone, iPad and Mac, Copie de la source Il est également disponible là où il est montré.
  5. Vérifiez tout texte exporté ou copié avant de le partager avec le support.

These actions do not mean diagnostics are continuously uploaded. The source disables automatic remote diagnostic events even if a legacy saved preference exists. Do not confuse that with ordinary source, account or manually submitted support requests.

Remove management codes, passwords, private invitation links and full credential-bearing source addresses from material you send. Automatic filtering does not replace checking your own screenshot or message.

Protéger le code de gestion

A full management code is an account credential. Share only the specific identifier required by a feature: for example, Friends accepts the last four code characters or an email address. It does not ask another viewer to send their full code.

Le joueur de gestion comprend Changement de code de gestion. Its confirmation warns that the old code and existing player activations stop working immediately and that devices must reconnect with the new code. Read that warning before proceeding; changing a code is not an ordinary refresh.

If a code may be exposed, use the actual account-security controls. Merely changing a profile picture or a friend nickname does not revoke device access.

Exemple de travail

A household owner wants a profile to use only one media server. They edit that profile’s selected sources in Manage Player and save. When investigating a playback problem, they open local Diagnostics, export a support summary and inspect it before sending the relevant details.

Later they notice a screenshot containing a full management code was shared accidentally. That is a separate account-security issue: they review Change management code, knowing that devices will need reconnection. There is no need to delete viewing history merely to inspect local diagnostic information.

La suppression de la facture est une action séparée

Gestion des offres de joueurs Supprimer le compteSuivant : Suivant : Le Delete Odyssey account Confirmation et Supprimer permanent. The form requests the credential appropriate to the account type.

The confirmation describes removal of the web account, source records, profiles, sessions and management activations. It also states that App Store purchases remain managed by Apple. Read the current confirmation and privacy policy before taking this permanent action; account deletion is not a troubleshooting step for a temporary playback error.

Questions et troubles

Un appareil se comporte différemment : confirm its account, active profile and connection. Not every device setting has the same sync scope.

Un ami peut-il voir toutes mes sources ? Friendship and shared-viewing invitations do not grant provider credentials or media rights. Each flow has its own access checks.

Le changement d’une photo supprime-t-il immédiatement un fichier téléchargé ? The profile control changes the selected picture. This guide does not establish a storage-deletion timetable.

Où puis-je trouver la politique ? Utilisez la politique de confidentialité publiée et les options de contact sur la page de support plutôt que de se fier à un article pour une nouvelle promesse juridique.

Last checked: 2026-10-08.
Original workflow evidence: Odyssey 2.0.0 source build 1037. Settings labels and paths updated from 2.101 source build 1194 on 21 October 2026; later builds can differ.
Updated controls reviewed 2026-10-21 against 2.101 source build 1194. The original workflow verification date is retained.