Acesso ao perfil e diagnóstico local

Começa com acesso, não a remoção

You can control which sources a profile sees and inspect local diagnostic information without deleting your Odyssey account. Choose the control that matches the task.

The current native source keeps Odyssey’s app, playback and crash diagnostics on the device and disables automatic remote diagnostic uploads. The older Diagnóstico remoto control is not part of the current Settings flow. A manually exported support summary is a separate action that you choose.

This guide explains implemented controls. It does not replace the Publicada Política de Privacidade ou criar uma nova promessa de retenção ou resposta de apoio.

Revisão de fontes permitidas de um perfil

1. Abrir Gestão de jogadores on the Odyssey website and authenticate to the intended account.
2. Em Profiles, escolha Editar.
3. Revisão Compartilhe cada fonte de mídia com este perfil.
4. Para acesso seletivo, desligue essa opção e revise Fontes selecionadas.
5. Escolha Salve o perfil, verifica o resultado enquanto usa esse perfil na aplicação.

A profile-entry PIN can protect access to a profile. It does not change what the underlying provider permits. Likewise, a friendly profile name is not a security credential.

Inspecção e exportação de diagnósticos locais

1. Abrir Diagnóstico aberto → Diagnóstico aberto.
2. Revise as informações para o dispositivo e o fracasso que você está investigando.
3. Usando Atualizar Quando você precisa recarregar a vista local.
4. Se você quiser um resumo, escolha Resumo do apoio à exportação. On iPhone, iPad and Mac, Copia o resumo da fonte Também está disponível onde mostrado.
5. Revise qualquer texto exportado ou copiado antes de escolher compartilhá-lo com o suporte.

These actions do not mean diagnostics are continuously uploaded. The source disables automatic remote diagnostic events even if a legacy saved preference exists. Do not confuse that with ordinary source, account or manually submitted support requests.

Remove management codes, passwords, private invitation links and full credential-bearing source addresses from material you send. Automatic filtering does not replace checking your own screenshot or message.

Proteja o código de gestão

A full management code is an account credential. Share only the specific identifier required by a feature: for example, Friends accepts the last four code characters or an email address. It does not ask another viewer to send their full code.

O jogador inclui Mudança de código de gestão. Its confirmation warns that the old code and existing player activations stop working immediately and that devices must reconnect with the new code. Read that warning before proceeding; changing a code is not an ordinary refresh.

If a code may be exposed, use the actual account-security controls. Merely changing a profile picture or a friend nickname does not revoke device access.

Exemplo trabalhado

A household owner wants a profile to use only one media server. They edit that profile’s selected sources in Manage Player and save. When investigating a playback problem, they open local Diagnostics, export a support summary and inspect it before sending the relevant details.

Later they notice a screenshot containing a full management code was shared accidentally. That is a separate account-security issue: they review Change management code, knowing that devices will need reconnection. There is no need to delete viewing history merely to inspect local diagnostic information.

A eliminação de contas é uma ação separada

Gestão de jogadores oferecendo Remover contaseguido pela Delete Odyssey account confirmação e Eliminar permanentemente. The form requests the credential appropriate to the account type.

The confirmation describes removal of the web account, source records, profiles, sessions and management activations. It also states that App Store purchases remain managed by Apple. Read the current confirmation and privacy policy before taking this permanent action; account deletion is not a troubleshooting step for a temporary playback error.

Perguntas e Problemas

Um dispositivo ainda se comporta de forma diferente: confirm its account, active profile and connection. Not every device setting has the same sync scope.

Um amigo pode ver todas as minhas fontes? Friendship and shared-viewing invitations do not grant provider credentials or media rights. Each flow has its own access checks.

Mudar uma foto remove um arquivo carregado imediatamente? The profile control changes the selected picture. This guide does not establish a storage-deletion timetable.

Onde posso encontrar a política? Use a Política de Privacidade publicada e as opções de contato na página de suporte em vez de confiar em um artigo para uma nova promessa legal.