Acceso al perfil y diagnóstico local

Comienza con acceso, no eliminación

You can control which sources a profile sees and inspect local diagnostic information without deleting your Odyssey account. Choose the control that matches the task.

The current native source keeps Odyssey’s app, playback and crash diagnostics on the device and disables automatic remote diagnostic uploads. The older Compartir diagnósticos remotos control is not part of the current Settings flow. A manually exported support summary is a separate action that you choose.

This guide explains implemented controls. It does not replace the Publicada Política de Privacidad o crear una nueva promesa de retención o respuesta de apoyo.

Revisión de fuentes permitidas de un perfil

1. Abrir Gestión de jugadores on the Odyssey website and authenticate to the intended account.
2. En los perfiles, seleccione Editar.
3. Revisión Compartir cada fuente de medios con este perfil.
4. Para el acceso selectivo, desactivar esa opción y revisar Fuentes seleccionadas.
5. Elegir Salva el perfil, luego verifique el resultado mientras utiliza ese perfil en la aplicación.

A profile-entry PIN can protect access to a profile. It does not change what the underlying provider permits. Likewise, a friendly profile name is not a security credential.

Inspección y exportación de diagnósticos locales

1. Abrir Settings → Diagnósticos → Diagnósticos abiertos.
2. Revisa la información para el dispositivo y el fracaso que está investigando.
3. Uso Actualizar Cuando necesitas recargar la vista local.
4. Si quieres un resumen, seleccione Resumen de apoyo a la exportación. On iPhone, iPad and Mac, Copia de la fuente También está disponible donde se muestra.
5. Revise cualquier texto exportado o copiado antes de elegir compartirlo con soporte.

These actions do not mean diagnostics are continuously uploaded. The source disables automatic remote diagnostic events even if a legacy saved preference exists. Do not confuse that with ordinary source, account or manually submitted support requests.

Remove management codes, passwords, private invitation links and full credential-bearing source addresses from material you send. Automatic filtering does not replace checking your own screenshot or message.

Proteger el código de gestión

A full management code is an account credential. Share only the specific identifier required by a feature: for example, Friends accepts the last four code characters or an email address. It does not ask another viewer to send their full code.

El jugador incluye Cambios en el código de gestión. Its confirmation warns that the old code and existing player activations stop working immediately and that devices must reconnect with the new code. Read that warning before proceeding; changing a code is not an ordinary refresh.

If a code may be exposed, use the actual account-security controls. Merely changing a profile picture or a friend nickname does not revoke device access.

El ejemplo trabajado

A household owner wants a profile to use only one media server. They edit that profile’s selected sources in Manage Player and save. When investigating a playback problem, they open local Diagnostics, export a support summary and inspect it before sending the relevant details.

Later they notice a screenshot containing a full management code was shared accidentally. That is a separate account-security issue: they review Change management code, knowing that devices will need reconnection. There is no need to delete viewing history merely to inspect local diagnostic information.

El tratamiento de la cuenta es una acción separada

Gestión de juegos ofrecen Eliminar la cuentaseguido por la Delete Odyssey account confirmación y Eliminar permanentemente. The form requests the credential appropriate to the account type.

The confirmation describes removal of the web account, source records, profiles, sessions and management activations. It also states that App Store purchases remain managed by Apple. Read the current confirmation and privacy policy before taking this permanent action; account deletion is not a troubleshooting step for a temporary playback error.

Preguntas y problemas

Un dispositivo se comporta de manera diferente: confirm its account, active profile and connection. Not every device setting has the same sync scope.

¿Un amigo puede ver todas mis fuentes? Friendship and shared-viewing invitations do not grant provider credentials or media rights. Each flow has its own access checks.

¿El cambio de una foto remove un archivo cargado de inmediato? The profile control changes the selected picture. This guide does not establish a storage-deletion timetable.

¿Dónde puedo encontrar la política? Utilice las opciones publicadas en la Política de Privacidad y en la página de soporte en lugar de confiar en un artículo para una nueva promesa legal.