Return to Odyssey

Un peu d’aide, quand vous en avez besoin

Retour à
regarder .

Set up your player, bring your sources together, or find your way around Channel Studio. Start here.

Gérer votre joueur

Connectez les sources, définissez les profils et gardez vos appareils ensemble avec un seul code de gestion.

Gestion des joueurs ouverts
Faites-le votre canal

Choose collections, shape your schedule and review your lineup in Channel Studio.

Open Channel Studio
Set up Home DVR

Trouver des téléchargements de bêta, des guides d'installation et des exigences de plateforme pour votre ordinateur.

Découvrez les downloads

Commencez ici

Quelques vérifications rapides.

Un refroidissement source et un contrôle de connexion peuvent aider à resserrer un problème de lecture ou de guide.

  1. Vérifiez que votre appareil a accès à Internet.
  2. Open Odyssey Settings and refresh the affected source.
  3. Vérifiez si le service de la société est disponible.
  4. For guide issues, confirm the source has an EPG URL or provider guide identifier.
  5. Si vous avez choisi le diagnostic, incluez le temps d'échec approximatif afin que l'équipe puisse localiser l'événement rédigé.

Trouvez votre prochaine étape.

Propriétés, profils et vos propres canaux.

Où puis-je trouver mon code de gestion ?

Open Odyssey Settings on your player to find the full management code. Enter it in Gérer le joueur to open that account's sources, profiles and connected devices. Keep the code private; it grants access to your player account.

How do I add Jellyfin, Emby or Silo?

dans Gérer le joueurChoisir Ajouter sourceEt puis serveur médiatique. Enter your server URL, tick Jellyfin, Emby or Silo, and add the API key or access token requested by the form. Give the source a name, then save it.

Les différents profils peuvent-ils utiliser différentes sources ?

Yes. Edit a profile in Gérer le joueur and choose whether it shares every source or only selected sources. The same area includes profile type, age restrictions and discovery preferences. Changes are applied when Odyssey starts or refreshes on a connected device.

Où puis-je écrire les chaînes et leurs horaires ?

Ouvrir Channel Studio with your management code. Choose an existing channel or create one from collections shared by Odyssey. Set its schedule, review the proposed lineup and publish when ready. Publishing applies the new schedule at the next programme boundary.

Use the Templates, Packs, and Import & export buttons in Channel Studio to explore more ways to build your lineup. Channel icon overrides are available for adult profiles through Manage player.

What can Home DVR record, and how does Watch Party work?

Home DVR records, shares and restreams Live TV using storage you control. Watch Party is for movies and series only; each participant plays from their own authorised provider with synchronised playback controls.

Home DVR is currently in beta. The Apple Silicon Mac download is signed and notarized; Windows remains unsigned. Full DVR setup and real-device workflow QA remain pending. Read the Limitations de plateforme, guide d'installation et checksums avant de l’installer.

Your Apple account

Achats et restaurations.

Purchases and restores occur only inside Odyssey through Apple. Billing, cancellation, refund, trial, and Family Sharing controls are managed through your Apple Account. Odyssey support cannot request your Apple password or payment-card details.

Vos propres médias

contenu et fournisseurs.

Odyssey does not supply media or provider subscriptions. For missing channels, expired access, geographic restrictions, or provider account problems, contact the provider that supplied your authorised source.

Nous sommes ici pour aider

Talk to Odyssey.

[email protected]

For app, account, profile, guide, source-management or purchase questions, email the Odyssey support team. Include your Odyssey app version, device and operating-system version, provider type, the screen where the problem occurred, and the approximate time.

Ne jamais envoyer un mot de passe de playlist, un token d’accès, un code de gestion ou des informations de paiement.

Support information updated 5 October 2026